Digital Assistant in OCI

tags :

Digital Assistant in OCI #

chatbots, refs Oracle Digital Assistant delivers a complete AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.

How it works? #

Digital Assistant is a platform for creating conversational interfaces or chatbots. A chatbot is a computer program that simulates and processes human conversation (written or spoken), allowing humans to interact with applications and data as if they were communicating with a real person.

Developers assemble digital assistants from one or more skills. Skills can be based on prebuilt skills provided by Oracle or third parties, custom developed, or based on one of the many skill templates available. Digital Assistant routes the user’s request to the most appropriate skill to satisfy the user’s request. Skills combine a multilingual NLP deep learning engine, a powerful dialogue flow engine, and integration components to connect to back-end systems. Skills provide a modular way to build out your chatbot’s functionality. Users connect with a chatbot through channels such as Microsoft Teams or Facebook or via a chat bubble on your website or embedded inside your mobile app.

Use Cases #

• Can be used to to create invoices in invoicing-apis project to create invoices through chatbot or through assistant chat widget

Human Resources #

Customer service #

Enterprise resource planning #